User Privacy Policy
Welcome to Zombillion’s Privacy Policy. This page explains what personal and technical information we collect when you use our site, how we use and protect that information, and the choices available to you. We take your privacy seriously and aim to be clear about how we handle your data while you play, bet or manage your account.
Types of data we collect
We collect a range of information needed to provide our services, keep accounts secure and meet regulatory obligations. This includes personal data, technical data and transactional data as set out below.
Personal data
Personal data covers the details you give us when registering or updating your account, such as name, date of birth, home address, email address, telephone number and identity documents where verification is required. We also store preferences you choose in your account.
Technical data
Technical data is collected automatically when you use our site and includes IP address, device identifiers, browser type, operating system, cookie identifiers and connection information. This helps us maintain security, deliver a functional service and improve site performance.
Transactional data
Transactional data relates to your interactions with Zombillion and covers deposit and withdrawal records, bet and game history, payment method details and correspondence with customer support. We retain sufficient records to process payments, resolve disputes and comply with legal obligations.
How we use your information
We use data to create and manage your account, process payments, prevent fraud, carry out identity checks, provide customer support and fulfil legal and regulatory duties. We may also use aggregated, non-identifying information for analytics and service improvement.
Data protection practices
We protect your information using encryption, access controls and secure storage. Employee access is limited to those who need data to perform their role. We review security measures regularly and work with trusted third parties who are contractually required to handle data securely.
Cookies and tracking technologies
We use cookies, local storage and similar technologies to remember your preferences, enable core functionality and measure site performance. You can manage cookie settings through your browser. Some essential cookies are necessary for the service to function correctly.
User rights
Under applicable UK law you have rights including access to your personal data, correction of inaccuracies, restriction of processing, objection to certain processing and data portability where applicable. You may also withdraw consent for specific processing activities at any time.
Access, correction and deletion
You can view and update much of your account information in your profile. To request a copy of your data, correct errors or request deletion, contact our support team. We will respond in line with legal requirements and may retain certain data where necessary for compliance or fraud prevention.
Information sharing and third parties
We may share data with payment providers, identity verification services, fraud prevention agencies and other service providers to operate the service. We do not sell your personal data. Where we share data, recipients are required to protect it and only use it for agreed purposes.
Privacy policy updates
We may update this policy from time to time. When changes are significant we will notify you by email or by posting a prominent notice on the site. The date of the latest update will be shown on the policy page.